PRIVACY POLICY

About Us
Vanilla Heart Publishings is a website owned by Techgenics, a company based in Pakistan. We provide advertising and publishing services under this brand to clients based in the USA. Our commitment is to maintain the privacy and security of your personal information in accordance with this policy.

1. Information We Collect

We collect personal information:

1.1 Information You Provide:

  • Registration: When you register on our website, we collect your name, email address, mailing address, and phone number. For payments, we issue an invoice, and clients pay directly online. We do not collect or store any of your card information.
  • Orders and Subscriptions: When placing an order or subscribing to our newsletter, we collect your name, email address, and other relevant information.
  • Contact Us: When you contact us, we collect your name, email address, and any other information you provide.

1.2 Information Collected Automatically:

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track website traffic, personalize your experience, and improve our services. You can manage cookie preferences through your browser settings or opt out using the provided consent tools on our website.
  • Log Data: We collect information about your device and browsing activity, such as IP address, browser type, operating system, and referring website.
2. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To process orders, respond to inquiries, and provide customer support.
  • Website Improvement: To analyze website traffic and enhance user experience.
  • Marketing Communications: To send promotional materials about our products and services, if you have opted in. You can withdraw consent at any time.
  • Legal Compliance: To comply with legal and regulatory requirements.
3. Sharing of Personal Information

We do not sell, trade, or transfer your personal information to external parties. However, we may share your information with trusted service providers who assist us with operations, such as payment processing and website hosting. These providers are obligated to protect your data and use it only for the intended purposes.

4. Data Security

We take appropriate security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal data.
  • Deletion: Request that we delete your personal data.
  • Restriction: Request that we restrict the processing of your personal data.
  • Portability: Request that we transfer your data to another service provider.

To exercise these rights, please contact us at info@vanillaheartpublishings.com or support@techgenics.org.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage or disable cookies through your browser settings; however, this may impact the functionality of certain features.

8. Consent Management

We provide consent management tools on our website, allowing you to control your privacy preferences easily. This includes managing your consent for cookies, marketing communications, and data sharing.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the date at the top of this policy.

12. Your Choices and Opt-Out Rights

You have the right to opt out of sharing your personal information with us for marketing and other purposes. Here’s how you can exercise your opt-out rights:

  • Marketing Communications: You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly at info@vanillaheartpublishings.com or support@techgenics.org.
  • Cookies and Tracking: You can manage or disable cookies through your browser settings. For more information on how to manage cookies, visit AboutCookies.org.
  • Data Sharing: If you do not wish for your personal information to be shared with our service providers for specific purposes, please contact us at info@vanillaheartpublishings.com or support@techgenics.org with your request.

Please note that opting out of certain communications or data sharing may impact your experience with our services.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@vanillaheartpublishings.com or support@techgenics.org.

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